We or our third-party partners may collect and use your information through cookies or similar technologies, and such information may be stored as log data.

By using cookies, we are able to provide users with a simpler and more personalized online experience. A cookie is a small piece of data sent from a web server to your browser and stored on your device’s hard drive. We use cookies to enhance user convenience. For example, to make the DianDian login process faster, you may choose to store your username in a cookie, allowing quicker access the next time you log in. Cookies also help us identify the pages and content you access, the time you spend on DianDian, and the pages you select.

Cookies enable us to serve you more efficiently and provide a more personalized experience on DianDian. You have the ability to control whether and how cookies are accepted by your browser. Please refer to your browser documentation for more details. We and our third-party partners may collect, use, and store your information through cookies or similar technologies.

We use our own cookies or similar technologies for the following purposes:

(1) To remember your identity. For example, cookies or similar technologies help us recognize you as a registered user or store your preferences and other information you have provided to us;

(2) To analyze how you use our services. We may use cookies or similar technologies to understand how you interact with DianDian, including which features or services you use most frequently.

You may refuse or manage cookies through your browser settings or user preference mechanisms. Please note that disabling cookies may prevent us from providing you with the best possible service experience, and certain features or services may not function properly.

(1) Sharing

Except under the circumstances described below, we will not share your information with any third party without your consent:

1. To maintain and improve our services. We may share your information with partners and other third parties to help us provide you with more targeted and comprehensive services, such as communication service providers who send push notifications on our behalf;

2. To achieve the purposes described in Section 1, "How We Collect and Use Information";

3. To perform our obligations and exercise our rights under this Privacy Policy or any other agreement entered into between you and us;

4. To comply with applicable laws and regulations, or to protect the rights, property, or safety of us, our affiliates, partners, you, other DianDian users, or the public, including preventing fraud or reducing credit risks. In such cases, we may exchange information with other companies and organizations;

5. This does not include selling, renting, or otherwise disclosing your information for commercial purposes in violation of this Privacy Policy;

6. To assist in resolving disputes or conflicts between you and third parties at your lawful request;

7. To provide your information upon a lawful request from your legal guardian;

8. To provide information as required under service agreements (including electronically signed agreements and platform rules) or other legal documents;

9. For academic research purposes;

10. For purposes that serve the public interest in compliance with applicable laws and regulations.

We will only share your information for lawful, legitimate, necessary, and clearly defined purposes. We require companies, organizations, and individuals with whom we share information to sign strict confidentiality agreements and to process such information in accordance with our instructions, this Privacy Policy, and any other applicable confidentiality and security measures.

(2) Transfer

1. As our business continues to grow, we may engage in mergers, acquisitions, asset transfers, or similar transactions, and your information may be transferred as part of such transactions. We will require any company or organization receiving your information to remain bound by this Privacy Policy. Otherwise, we will require them to obtain your authorization and consent again.

2. With your explicit consent, we will transfer your information to other parties.

(3) Disclosure

We will only disclose your information under the following circumstances, and only after taking industry-standard security measures:

1. With your explicit consent, and only in accordance with the disclosure method you authorize;

2. Where required by laws, regulations, or mandatory administrative or judicial requests. When such requests are received, we will require the requesting party to provide appropriate legal documentation, such as subpoenas or investigation orders. We strive to remain transparent to the extent permitted by law and carefully review all requests to ensure they have a valid legal basis and are limited to data lawfully obtainable for specific investigative purposes.

(4) Exceptions to Prior Authorization and Consent for Sharing, Transfer, or Disclosure

We may share, transfer, or disclose your information without obtaining prior consent under the following circumstances:

1. Where related to national security or national defense security;

2. Where related to public safety, public health, or significant public interests;

3. Where related to criminal investigations, prosecutions, trials, or enforcement of judgments;

4. Where necessary to protect the vital legitimate rights and interests of you or other individuals, such as life or property, but where obtaining consent is difficult;

5. Where the information has been voluntarily disclosed to the public by you;

6. Where information is collected from legally disclosed public sources, such as lawful news reports or government disclosures.

In accordance with applicable laws, the sharing, transfer, or disclosure of information that has been de-identified and cannot be restored or used to re-identify an individual does not constitute the external sharing, transfer, or disclosure of personal information. The storage and processing of such data will not require additional notification or consent from you.

We retain your information only for the period necessary to fulfill the purposes described in this Privacy Policy and as required by applicable laws and regulations.

Information collected and generated during our operations within the People's Republic of China is stored within China, except in the following circumstances:

1. It is clearly stipulated in laws and regulations;

2. Obtain your authorization and consent;

3. Since the products and services you use involve cross-border transactions, we need to provide your information to overseas entities.

In light of the above, we will ensure that your information is adequately protected in accordance with this policy and national laws and regulations.

We place great importance on the security of personal information. We have established dedicated security teams and implemented reasonable and practical measures to protect your information.

1. Data security technical measures

We adopt industry-standard security safeguards, including institutional policies and technical protections, to prevent unauthorized access, use, modification, damage, or loss of your information. Our network services utilize various encryption technologies. When processing information (such as displaying or analyzing data), we apply data desensitization and anonymization techniques to enhance security. We also enforce strict access control mechanisms and multi-factor authentication to prevent unauthorized data use.

2. Other security measures we take to protect information

We implement data classification and grading systems, data security management standards, and secure development procedures to regulate the storage and use of information.

We require individuals who access information to sign confidentiality agreements and enforce monitoring and auditing mechanisms to ensure comprehensive data protection.

Additionally, we conduct regular security and privacy training to strengthen employee awareness regarding information protection.

3. Only authorized employees and partners who need access to perform their duties are permitted to access your information. We maintain strict permission controls and monitoring mechanisms. All personnel with access to your information are required to comply with confidentiality obligations. Failure to comply may result in legal liability or termination of cooperation.

4. The internet is not an absolutely secure environment. Communications conducted through email, instant messaging, social platforms, or similar tools may not be fully encrypted. We strongly recommend that you use complex passwords and take appropriate measures to safeguard your personal information.

5. While we make reasonable efforts to protect the security of your information, please understand that no internet environment is completely secure. We cannot guarantee absolute security of information transmitted to us.

6. Handling of security incidents

To address risks such as data breaches, damage, or loss, we have established comprehensive security management systems. These systems define classification standards for security incidents and corresponding response procedures. We maintain dedicated emergency response teams that follow established protocols to contain incidents, assess impact, investigate root causes, implement remediation measures, and cooperate with relevant authorities when necessary.

If a security incident occurs that may affect your personal information, we will take prompt action to mitigate risks and investigate the issue. Where required by applicable law, we will notify you of: the nature and potential impact of the incident, the measures we have taken or will take, suggestions for your self-protection and risk reduction, and remedial measures for you. Notifications may be provided through email, in-app notifications, or other reasonable communication methods. Where individual notice is not feasible, we may issue public announcements. We will also report security incidents to relevant regulatory authorities where required.

Despite our efforts to protect your information, you acknowledge that no online service can eliminate all security risks. The systems and networks used to access our services may be affected by factors beyond our control.

7. We have an industry-leading data security management system centered on data and covering the data lifecycle, which enhances the security of the entire system from multiple dimensions, including organizational structure, system design, personnel management, and product technology.

(1) Access, Update, and Deletion

We encourage you to keep your personal information accurate and up to date. You may access your information through DianDian and, depending on the nature of the data, update, supplement, or delete it yourself or request us to do so. We will adopt appropriate technical measures or provide contact channels to ensure that you can access, update, or correct your personal information, as well as other information you provide while using DianDian. If you wish to inquire about, modify, or delete certain information, you may log into DianDian and perform the relevant actions, or contact us using the contact details provided in this Privacy Policy.

Before granting requests to access, update, correct, or delete information, we may require identity verification to protect data security. For information collected through cookies or similar technologies, please refer to Section 2, “How We Use Cookies or Similar Technologies,” for available user controls.

(2) Changes to Your Authorization and Consent

You always have the option to disclose information. Some information is necessary for using DianDian, but the provision of most other information is up to you. You can change the scope of your authorization for us to continue collecting information or withdraw your authorization by deleting information, turning off device functions, etc.

Once you withdraw your authorization, we will no longer be able to provide you with the services corresponding to the withdrawn authorization, nor will we process your related information. However, your decision to withdraw your authorization will not affect the information processing previously carried out based on your authorization.

Personal information collected and generated during our operations within the People’s Republic of China is generally stored within China, except under the following circumstances:

1. Where otherwise required by applicable laws or regulations;

2. Where you have provided explicit authorization;

3. Where cross-border transactions or activities are initiated through your use of internet services.

In such cases, we will ensure that your personal information is adequately protected in accordance with this Privacy Policy.

We recommend: Any minor participating in online activities must obtain the prior consent of their parent or legal guardian (hereinafter referred to as "guardian"). We will protect information related to minors in accordance with relevant national laws and regulations.

We encourage parents or guardians to guide minors in using DianDian.

If you are a minor, please ask your parent or guardian to review this Privacy Policy and obtain their consent and guidance before submitting personal information.

(i) We may modify the terms of this policy from time to time, and such modifications will form part of this policy. We will issue an updated version of this <Privacy Policy> on DianDian or notify you of updates in other appropriate ways.

(ii) We may issue service-related announcements when necessary (e.g., when we suspend a service due to system maintenance). You may not be able to cancel these service-related announcements that are not promotional in nature.

You may contact us through the following methods. We will respond to your request within 15 days:

Telephone:15037118754

Customer service email: service@diandian.com